1) We only accept payment by card for accommodation. We do not accept cash, cheques or bank transfers.
2) At check in you will be required to pre-authorise a security deposit of £50, which will be used to pay for any extras that you may have when staying with us or to take payment for any damages to our property or for any penalties.
3) If you cause damage or loss of any kind to the hotel, or other guests property, you shall be liable to pay to us on demand the amount required to make good or remedy such damage or loss. This includes soiling bedding, tanning products & make up staining.
4) Only guests that are booked at the hotel are allowed on the premises. (£100 charge)
5) Smoking, vaping and the use of e-cigs is forbidden on our premises. (£100 charge)
6) You must not tamper with any safety or security equipment e.g. fire extinguishers, fire alarm, smoke detector, CCTV equipment etc. (£100 charge)
7) You are not allowed to bring take away foods or alcohol into our premises. (£25 charge)
8) Foul language, bad behaviour or disturbing other guests is not allowed, anyone doing so will be asked to leave without refund. (minimum £50 charge)
9) Lost keys are charged at £100 per key.
10) Check in from 2 – 6pm. Late check in is £10 per guest.
11) Guests must vacate their rooms by 10.00am. Later check out may sometimes be available at £10 until 1pm. (£20.00 per guest penalty for unauthorised late checkout)
12) Your property is left here at your own risk; we cannot be responsible for missing items if they have not been handed to us to put them in the house safe.
13) If there is an emergency at night, our apartment is on the top floor, there is a bell on the door to get our attention, however if this is pressed for anything other than a genuine emergency you will be charged £50.
14) Lost property will be kept for two months, any items posted will be charged at cost + £5.
15) WiFi is provided free, subject to not downloading large files or streaming. Using our WiFi to view adult or illegal material is forbidden.
16) Payment Terms; 50% deposit is required at time of booking unless your stay with us is within 8 weeks, in which case the full amount is payable at time of booking. Full payment required 8 weeks before staying with us.
17) If you cancel more than 8 weeks before staying you will receive 50% (of the total amount) as a refund. If you cancel less than 8 weeks before staying the amount paid is non-refundable. The same applies for curtailment (leaving earlier than expected).
We reserve the right to amend these terms and conditions at any time.